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FREE EXPRESS SHIPPING ON ORDERS OVER £110 or more
Hassle free returns
NO HASSLE RETURNS
SHOP WOMEN SHOP MEN

Protect my Order
Purchase Protection*

Stolen packages

What is a Stolen package? Orders marked as "Delivered" but you have not received it (must not have selected "Authority to leave")

Lost items

What is a lost item? Items either delivered to an incorrect address or lost in transit (verified by carrier)

Damaged packages

What is a Damaged package? Packages arrived to you in a damaged condition. 

View our full policy detail

*Purchase Protection is non-refundable and excludes all non-returnable items.
For change of mind returns, you will need to pay return shipping costs.
For further information, read our returns policy  

AFTERPAY

 WHAT IS AFTERPAY?

Afterpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in four equal payments made every 2 weeks without any interest.

HOW DOES IT WORK?

Place an order with ECHT using Afterpay as your payment method. You'll then be required to pay for the order in four instalments, due every two weeks. Even better, it's completely interest-free when you pay on time!

WHO CAN USE AFTERPAY?

Afterpay is available to the following ECHT customers:

IS THERE ANYTHING ELSE I SHOULD KNOW?

Orders must be below $1000. Afterpay is not available on gift cards. You must be 18 or over, have a bank account and an Australian or New Zealand residential address ). Late payment fees will apply. If you'd like more information on this then click

For information about returns and refunds on Afterpay click here.

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